PERSONAL DATA WE COLLECT​

 

This will depend on how you interact with us; we may collect the following information about you:

 

Information you give to us. You may give us information about you if you sign up for a free trial, contact us via our website, phone or e-mail.

 

If you contact us, sign up to receive our newsletter, we will need to collect some personal information about you.  This may include your name, your job title, the name of your organisation and your email and phone number.

 

Please note that sometimes we may need to collect additional personal information. When we do this, we will tell you why we are collecting your information and how we will use it.

 

We occasionally obtain information from third party companies who license marketing lists to allow us to send marketing communications to individuals.  We will only do so where we are satisfied that the information has been obtained fairly and lawfully, and we will always give you the opportunity to opt-out of receiving such marketing communications.

 

Information we automatically collect about you. Our website (firetrainingvideos.co.uk) uses cookies which automatically collect certain information about you when you visit our website. For more information about our use of cookies, please see our cookie policy here Purple Signs Cookies

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We collect, store and use information about you so that you can enjoy and benefit from our services.  How we use your information depends on the reasons why we have collected it.

 

We may use information we hold about you in the following ways:

 

• to enable you to log in to our Purple Signs website

• to provide you with information about our services and deal with your requests and enquiries

• to update and correct our customer records

• to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services

• to develop, test and improve our systems

• to ensure that the content of our website is presented in the most effective manner for you and for your computer

• to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

 

We may use your contact information to send you important information via email.

 

We may also use the information we hold about you in order to provide you with information about goods or services we feel may interest you. This is known as ‘direct marketing’. You have a right to opt-out of receiving direct marketing communications from us.

 

If you do not want us to use your information in this way, please tick the relevant box situated on the form on which we collect your information, click the ‘unsubscribe’ link in any marketing email from us or contact us to update your preferences.

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SHARING YOUR INFORMATION

 

We may also share your personal information to third parties in the following circumstances:

 

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety of our customers, or others.

 

Data protection law recognises certain “special categories” of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person’s sex life or sexual orientation. Information relating to criminal offences and convictions is treated in a similar way.

 

We do not collect special categories information.

 

SECURITY AND STORAGE OF YOUR PERSONAL INFORMATION

 

We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

We will only keep your personal information for as long as we continue to need it. This includes:

• Business clients/users: For the duration of the contract between us.

• Potential business clients/users: Until such time as you opt out of receiving marketing materials from us.

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YOUR RIGHTS

 

You have the right to request from us access to your own personal information that we hold.  This is sometimes known as a ‘subject access request’.

 

You also have the right to ask us not to process your personal data for direct marketing purposes.  We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us (see section 10, below).

 

From 25 May 2018, you will have additional rights to request from us:

 

• That any inaccurate information we hold about you is corrected

• That your information is deleted

• That we stop using your personal information for certain purposes

• That your information is provided to you in a portable format

• That decisions about you are not made by wholly automated means

• Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request.  We will tell you if this is the case.

 

If you choose to make a request to us, we will aim to respond to you within one month.  We will not charge a fee for dealing with your request.

 

If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact us and we will try to resolve any issues you may have.

 

You also have the right to complain to the Information Commissioner’s Office, which is the statutory regulator for data protection law.  Details of how to complain to the ICO can be found at https://ico.org.uk/concerns/.

 

CHANGES TO THIS PRIVACY NOTICE

 

This privacy notice may be updated from time to time.  The latest version will appear on this page.  We will notify you if we make any significant changes to this privacy notice or to the way will collect, hold and use your personal information.

 

CONTACTING US

 

If you have any questions or queries in relation to this privacy notice, you can contact us via email at sales@purplesigns.co.uk